summary of chap 1 by komal

Introduction to management and organization

· Who are managers?
Managers co-ordinate and oversees the work of other people so that organizational goals can be accomplished.
Following are the types of managers:
Ø Top level managers
Ø Middle level managers
Ø First line mangers
· What is management?
Co-coordinating and over-seeing the work of other people so the organizational goals can be accomplished and activities are completed efficiently and effectively.
Ø Efficiently: getting most output from the least amount of input. Doing things right.
Ø Effectiveness: doing those activities which help the organization reach its goals; doing the things right.

· What do managers do?

· Managerial functions
Ø Planning; defining goals, establishing strategies and developing plans.
Ø Organizing; arranging and structuring of work.
Ø Leading; working with and through people.
Ø Controlling; evaluating whether things are going planned.
.
· Managerial roles
Ø Interpersonal : figurehead,leader,liaison
Ø Informational :monitor,disseminator,spokesperson
Ø Decisional :entrepreneur, disturbance handler, resource allocater,negotiator

· Managerial skills
Ø Technical,human,conceptual
Ø Importance of these skills depending on managerial level.

What is an organization?
Deliberate arrangement of people to accomplish some specific purpose.
Multiple choice questions

Getting large output from least amount of input is
1. effectiveness
2. planning
3. efficiency

Arranging and structuring of work
1. organizing
2. controlling
3. leading


Mangers that make strategies are
1. lower level managers
2. top level managers
3. middle level managers

Managers engaged with productive activities are
1. middle level managers
2. top level managers
3. first level managers